Initial Setup: When you begin with us, there is a one-time set up fee charged, equal to your quoted base monthly rate. This charge covers entering all client information, prior balances, trust account detail and unbilled time. If your current billing is in a Timeslips database and you obtain a backup and send that to us, the set up fee may be reduced, depending on any clean up or changes required.
Monthly Billing Fee: You will be charge a monthly base rate which will be quoted after receiving your completed Initial Questionnaire. Based on our experience, the cost of the service usually falls in the range of 1 to 2 billable hours a month for your lead attorney.
Additional Costs: In addition to the regular monthly fee, there will be additional charges if you request additional information during the month. This fee is $3.00-$4.00 per item. For example, you would be charged if you called during the month and needed a reprinted copy of a previously generated invoice e-mailed to you. Also, if you make corrections to the regular monthly invoices that have been e-mailed to you, there will be a charge per invoice (determined by the amount of corrections and/or the amount of invoices to be corrected) for the corrections and to have them e-mailed to your office. Needless to say, if the error was ours, there will be no charge.
Price Increase: You will receive a 30 day advance notice of any price increases in the monthly base rate. Price increases also occur if your Client base consistently increases.